T&C

PURCHASING INFO

Custom order
1. Email  to us the item of your interest at itsydoodles@yahoo.com
2. We will reply your email within 24-48 hours.

Ready made
1. Go to our SHOP and starts shopping from there.

Payment
Custom order
1. Once we are ready to work on your order & order is confirmed, we will send you our bank details. 
2. For purchase of RM50 and below ( not including postage), full upfront payment is required. For purchase of more than RM50 (not including postage), minimum of 50% deposit is required. Payment has to be made upon confirmation of order. 

Ready made
1. Full payment is required before item(s) is sent to you

Payment intsruction will be sent to you once you order is confirmed.
Payment can be made through Maybank2u or CIMB Clicks.

Delivery 

All price quoted exclude delivery / postage charges

1. For custom order, upon clearance of payment, please allow us 7- 10 days  to complete your order with lots of care (not including weekends and public holiday & depending on design & no. of items ordered). Should we require more time, we will inform you.
2. For ready made item, upon clearance of payment, your purchase will be sent to you on the next delivery day.
3. For a secure delivery, orders will be sent using Pos Laju.
4. Postage will depend on the weight of your order. We will advised you on the amount before we send for postage.
  • For PosLaju, for peninsular Malaysia, delivery rate  starts from RM7.00
  • For PosLaju, for Sabah& Sarawak, delivery rate starts from RM9.00
You can check the rates here.
5. Delivery will be every Tuesday and Thursday only (unless we inform otherwise).

SHOP POLICIES

1. Goods sold are not refundable nor exchangeable.
2. Deposit paid is not refundable.
2. We shall not be responsible to any damage(s) or loss that might occur during postage of your order.
3. Once order is confirmed, we will not entertain any request to change fabric, design etc.
4. All items are handmade. Therefore, items may not not look the same as in pictures. Please take note that all of our item are made with extra care and lotsa L.O.V.E