PURCHASING INFO


ORDERING

We offer ready made product which can be purchased online here 
We also offer limited custom slot if you wish to bespoke any of Itsy Doodles product. Order can be made by emailing us at itsydoodles@yahoo.com
Ready made
STEP 1:
Browse for our product in-stock using the 'SHOP HERE' tab in the menu bar. Choose item. Then, click on the 'BUY NOW' button.
Your item will be place in the shopping bag. Continue this process if you want to choose more products and add to shopping bag.
STEP 2 :
To access your SHOPPING BAG, you can scroll down and click on the bag icon on the left. 
Here, you can adjust the quantity or remove item from  bag. 
When the items are set, click CHECKOUT.
STEP 3 :
Fill shipping address and select delivery method. 
( You are purchasing more than one item and want to save on shipping? We do combine shipping! CONTACT US for combined shipping rates BEFORE you checkout)

To proceed, click CONTINUE
STEP 4 : 

Choose PayPal to pay using PayPal account or credit card.
Choose 'OFFLINE PAYMENT' if you would like to pay using online bank transfer or cash deposit machine. Our MAYBANK account details will be displayed. 
Add Note - If you have special instructions, like to request for gift wrap or gift card.
Fill in your email and confirm billing address. Click CONTINUE to place order.
STEP 5:
Review your order details and click PLACE ORDER.
Full payment is required before item(s) is sent to you 
Custom order

1. Once all order details are confirmed and we are ready to work on your order, we will send you our bank details. 

2. For purchase of RM50 and below ( not including postage), full upfront payment is required. For purchase of more than RM50 (not including postage), minimum of 50% deposit is required. Payment has to be made upon confirmation of order. 

PAYMENT

Payment can be made securely through PayPal, to pay using PayPal account or credit card
We also accept online transfer via MAYBANK. Cash Deposit Machine can also be used when making payment offline. You will need to select the 'Offline Payment' button to get access to our MAYBANK account number to complete the transfer.
We will send you our MAYBANK account details or PAYPAL address separately if requested.
Reply to the order confirmation email that you have received and attach a copy proof of transfer to this email. You can also send it to contact@itsydoodles.com.Remember to quote your order number.

SHIPPING

All price quoted exclude delivery / postage charges unless stated otherwise.

1. For ready made item, upon clearance of payment, your purchase will be sent to you on the next delivery day.

2.  For custom order, upon clearance of payment, please allow us 7- 10 days  to complete your order (not including weekends and public holiday & depending on design & no. of items ordered). Should we require more time, we will inform you.
3. For a secure delivery, orders will be sent using Pos Laju. All deliveries are trackable

4. Postage will depend on the weight of your order. We will advised you on the amount before we send for postage. Within peninsular Malaysia, Poslaju delivery rate starts from RM7.00 For Sabah& Sarawak, delivery rate starts from RM9.00.